Check the site and the service area
A suburb or postcode can decide whether a job is one for your crew. Supply your work radius, travel rules and what to say when a caller is outside it.
Australia
Tradie answering service Australia
For Australian tradies, the useful part of call answering is what happens after hello. Capture the site, the work and the next step, with an Australian voice and the job tools your crew already uses.
A$129/month for 3 months, then A$199.
200 minutes + 50 texts. Extra usage and add-ons may apply.
Set up for your Australian team.
Use the connection you actually need
Simpro, Fergus, Tradify and iTrade are the priority here. Confirm the action before you rely on it: enquiry capture, customer lookup and appointment scheduling are different capabilities.
Know which crew gets the call
For businesses working across regions or states, document the team responsible for each number. Add local hours and an escalation fallback instead of sending every urgent enquiry to the owner.
A call, step by step
An electrical enquiry outside normal hours
- The caller reports
- A problem at a commercial site and asks for attendance.
- The assistant captures
- Site, callback details and the caller’s description, using your approved questions.
- The next step
- Contact the responsible person under your rules. Your team confirms availability and attendance.
Keep the price and the promises clear.
The business plan is A$129/month for the first three months, then A$199. For lighter use, pay as you go starts with A$10/month for the number, plus A$1/minute and A$0.15/text.
Standard setup has no fee or lock-in. Ask about taxes, transfers, extra usage and any custom work. Check Talkify’s current Australia offer →
Published prices checked 31 August 2026. Plans and connection actions should be confirmed for your setup.
A few things worth knowing.
Is this service powered by Talkify?
Yes. Tradie Answering Service focuses on tradie answering service and is powered by Talkify. The service and connected tools are provided by Talkify.
Can I keep my current business number?
Yes. Use call forwarding when you want cover, rather than changing the number customers know. Your carrier may charge for forwarding.
What does the business plan cost in Australia?
A$129 per month for the first three months, then A$199, with 200 minutes and 50 texts. Confirm extra usage, optional add-ons and applicable taxes with Talkify before activation.
Find the right setup.
Put this guide to work in Australia.
Choose a trade and job system. Take away a question template and a clear handover—without pretending every connection books jobs the same way.
- Capture suburb, state and postcode early, then apply your crew’s actual travel boundaries. Avoid a site visit promise before checking coverage.
- For crews across states, name the team responsible for the number. A visit request must still be confirmed through the selected job system.
Build a trade job brief → Use the resource here, with no account or enquiry required.